Privacy Policy

Last Updated: March 23, 2026

Eureka Body Care & Spa, LLC (“Eureka Body Care & Spa,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, booking pages, forms, mobile communications, and other online or offline interactions.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices and rights you may have regarding your information.

By using our website or services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, as well as certain information that is collected automatically when you interact with our website or services.

Information you may provide directly includes:

- Name

- Email address

- Phone number

- Mailing address

- Appointment details

- Payment or billing information

- Any information you submit through contact forms, booking forms, surveys, emails, text messages, or other communications with us

Information we may collect automatically includes:

- IP address

- Browser type

- Device type

- Operating system

- Pages viewed

- Time spent on pages

- Referring website

- Date and time of visits

- Cookie and tracking data

If location services are enabled on your device, we may also receive general location-related information.

2. HOW WE COLLECT INFORMATION

We collect information in the following ways:

- When you fill out a form on our website

- When you book an appointment

- When you contact us by phone, email, or text

- When you subscribe to receive promotional or informational communications

- When you interact with our website through cookies and analytics tools

- When you communicate with us through social media or third-party platforms

3. HOW WE USE YOUR INFORMATION

We may use your information to:

- Respond to inquiries

- Schedule and manage appointments

- Provide requested services

- Process transactions

- Send appointment confirmations and reminders

- Send customer service and follow-up communications

- Send promotional or marketing communications where permitted by law

- Improve our website, services, and customer experience

- Analyze website usage and business performance

- Maintain security and prevent fraud

- Comply with legal obligations

4. SMS/TEXT MESSAGE PROGRAM

If you provide your mobile phone number through our website, forms, booking pages, or other communication channels, you may choose to receive text messages from Eureka Body Care & Spa, LLC related to your inquiries, appointments, reminders, services, follow-ups, customer care, and promotions.

By submitting your phone number and providing consent, you agree to receive SMS and MMS messages from Eureka Body Care & Spa, LLC.

These messages may include:

- Appointment confirmations

- Appointment reminders

- Service updates

- Follow-up messages

- Promotional offers

- Other marketing or informational communications related to our services

Message frequency may vary depending on your interaction with us, your appointments, and ongoing promotions.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

Consent to receive text messages is not a condition of purchase.

5. NO SHARING OF MOBILE INFORMATION FOR MARKETING

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

6. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, analytics tools, and similar technologies to collect information about how visitors use our website and to improve the functionality and effectiveness of our services and marketing.

These technologies may collect information such as:

- Browser type

- Device identifiers

- Pages visited

- Time spent on the site

- Actions taken on the website

- Advertising interaction data

We may use services such as Google Analytics and similar tools to better understand website traffic and usage trends.

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7. HOW WE SHARE INFORMATION

We do not sell or rent your personal information to third-party data brokers or marketing companies.

We may share your information only as necessary in the following situations:

- With service providers and subcontractors who help us operate our business, such as booking systems, payment processors, customer support providers, website hosts, CRM systems, and communication platforms

- With legal or regulatory authorities when required by law, subpoena, court order, or other legal process

- To protect our rights, safety, property, customers, or others

- In connection with a merger, acquisition, sale of assets, or other business transfer

Any service providers we use are only permitted to use the information as necessary to perform services on our behalf and as allowed by law.

8. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. YOUR CHOICES AND RIGHTS

You may have the right to:

- Access certain personal information we hold about you

- Request corrections to inaccurate information

- Request deletion of your personal information, subject to applicable legal exceptions

- Opt out of marketing emails

- Opt out of text messages

- Request information about how your personal information is used

To opt out of email marketing, click the unsubscribe link in the email.

To opt out of text messages, reply STOP to any text message.

For help with text messages, reply HELP or contact us at [email protected].

10. DO NOT TRACK

Some web browsers offer a “Do Not Track” feature. At this time, our website may not respond to Do Not Track browser signals.

11. CHILDREN’S PRIVACY

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information.

If you believe a child has provided personal information to us, please contact us at [email protected].

12. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

13. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing them with your information.

14. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have rights under applicable California privacy laws, including the right to request access to certain personal information we collect, request deletion of personal information, and request information about how we use personal information.

We do not sell personal information.

To submit a privacy request, contact us using the information below.

15. INTERNATIONAL USERS

If you access our website from outside the United States, please note that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

17. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Eureka Body Care & Spa, LLC

Attn: Legal & Compliance Department

37 E 28th St #700

New York, NY 10016

Email: [email protected]

18. HOW WE MAY COMMUNICATE WITH YOU

If you submit a form on our website, book an appointment, request information, or otherwise contact us, we may contact you by email, phone, or text message regarding your inquiry, appointments, requested services, account-related matters, and, where you have provided consent, promotional communications.

By providing your contact information and submitting a form through our website, you consent to receive communications from Eureka Body Care & Spa, LLC as permitted by applicable law. Consent to receive marketing text messages is not a condition of purchase.

You can opt out of marketing emails by using the unsubscribe link included in the email. You can opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].

Message frequency may vary. Message and data rates may apply.